Unit L
Burnhouse Industrial Estate
Whitburn
West Lothian
EH47 0LQ

08:00 – 17:00 Monday – Thursday
08:00 – 13:00 Friday
Tel: +44 (0)1501 749759

Frequently Asked Questions

Answers to some of our most frequently asked questions.

Product - What is the CANMORE® pipe bag?
The CANMORE® pipe bag is a technically advanced fabric pipe bag - based on a specially developed GORE-TEX® membrane. It's available as a regular synthetic lightweight product and also as a hybrid product where it's combined with hide giving the weight and feel of a more traditional bag but allowing all the benefits of a synthetic bag.
Product - What are the benefits?
The CANMORE® pipe bag is maintenance free - no seasoning necessary. Pick up and play anytime. More hygienic, easy to fit pipe bag that's suitable for all levels of player.
Product - How easy is it to fit?
Every new CANMORE® pipe bag comes with fitting instructions enclosed, these instructions as well as videos are also available via our fitting instructions page.
Product - Does it carry a guarantee?
Yes, the CANMORE® pipe bag is guaranteed for 2 years. In the event of a fault within the guaranteed period, the CANMORE® pipe bag should be returned direct to Canmore Pipe Bags Ltd if originally purchased in the EU, and to the seller if purchased outside. More information is available on our guarantee page.
Product - How will I season my CANMORE® pipe bag?
The CANMORE® pipe bag is maintenance free, so there is no need for seasoning.
Product - Does it come in different sizes?
Yes - all our bags come in various sizes, these are clearly stated on each product page in our online store.
Product - Is it available with a zip?
Yes, our all our hybrid and synthetic bags with the option of a zip.
Product - I am a left-handed player - can I still use one?
Yes, we sell pipe bags for both left and right-handed players. There is an option whilst ordering to specify.
Product - How can I become a distributor ?
We are always looking to partner with new distributors in our network, if you're interested in supplying our products, please use the contact form opposite to get in touch.
Order - What are the delivery charges for orders from the Online Shop?
We ship all products using Royal Mail and charges are based on size and weight of the packaging. All our hybrid bags weigh 1kg and our synthetic bags weigh 500g. There is one charge for UK delivery, one charge for all EU locations and one charge for Rest of World.
Order - Which payment methods are accepted in the Online Shop?
Payments are made securely via Paypal. Paypal will accept all major credit and debit cards or you can pay with your own Paypal account.
Order - How long will delivery take?
Products will be shipped within 2 business days of your order.
Order - How secure is shopping in the Online Shop? Is my data protected?
This website uses Secure SSL encryption during your order process. We do not hold or process your credit cards, that's all handled by Paypal.
Order - What exactly happens after ordering?
You will receive an order confirmation upon placing your order and another email after we ship your order.

Send us an email

Thanks for browsing our website, we hope you found everything your require. Many of our frequently asked questions are opposite, but if you need any more information on our products, purchasing or becoming a stockist then please feel free to contact us.

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We endeavour to answer enquiries within two working days.